Welcome to Leeds Citizens Advice Bureau

For online information about your rights, take a look at the Adviceguide website published by Citizens Advice

Click here for details of Leeds Citizens Advice Bureau office opening times

Click here to go back to a text only version of the site

 About the Citizens Advice Bureau

 Leeds CAB

 How to Contact Us

 Latest News

 Situations Vacant/ Becoming a Volunteer

 Links

 Aims and Principles

The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination. The service aims:

• To provide the advice people need for the problems they face
• To improve the policies and practices that affect people’s lives.

Leeds CAB

Leeds CAB acts on the aims and principles of the CAB service by providing a comprehensive service of information, advice, advocacy and representation, and by working actively for change in the policies and practices of organisations that affect our clients.

The main elements of our service are:

  general advice, provided in person in the city centre and a network of offices around the city, and through telephone advice and written enquiries

  specialist advice in five areas: benefits, debt, employment and housing and mental health - including advocacy and representation at benefit reviews and appeals, county court hearings and industrial tribunals

  referrals to other agencies when necessary, including Trading Standards, and free interviews with accountants and solicitors

  advice in some Asian languages as well as English

  a home visiting service for people with disabilities or others who are housebound

  services for people with mental health problems and travellers

  social policy work through regular local liaison with a range of agencies, participation in the CAB service's national work and joint working with other relevant agencies

  Opening times of City Centre and other bureaux

  Details of other advice and outreach sessions

  More general information about Leeds CAB

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Leeds City Centre

Westminster Buildings, 31 New York Street, Leeds, LS2 7DT.

Opening times and map

  We are also open for telephone advice on Mondays to Fridays from 10.00 am to 4.00 pm. (Telephone 0870 120 2450).
Minicom users please call 0113 281 6749 and leave a message.

Community Bureaux

In addition to the main office in New York St. Leeds, we also run local advice sessions at:

Crossgates, Morley, Otley, and Pudsey.

Please contact the main office to confirm that these sessions are open, as at certain times, e.g. peak holiday periods etc. we do not always have sufficient volunteers available to staff them.

If you would like to know more about these services, go to Community Bureaux

Other Advice/Outreach Services

As well as the general advice sessions held at the bureaux listed above, we also hold advice and outreach sessions at various other locations, such as community centres and doctors' surgeries.

Other advice and outreach sessions

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  Unfortunately we cannot currently deal with email advice queries. All postal enquiries should be sent to:

Advice at Leeds Citizens Advice Bureau, Westminster Buildings, 31 New York Street, Leeds, LS2 7DT

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For the latest news go to our special News Page. On it you will find details of our Annual Report for 2006/2007.

For more information go to Annual Report

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From time to time paid jobs become available at Leeds CAB. Further details can be found at: Situations Vacant

Further information about how to become a volunteer at the CAB is provided on the separate web page: CAB volunteers

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You may like to visit the adviceguide web site published by Citizens Advice. This can be found at: www.adviceguide.org.uk

If you cannot find the answer to your query there, or if you need more advice, a list of other bureaux can be found at: http://www.citizensadvice.org.uk/index/getadvice.htm

The Community Legal Service (CLS) website is available at: www.clsdirect.org.uk ; Community Legal Advice is the name of the government run advice service providing information leaflets, and can offer casework support for the poorest in a selected range of enquiry types.

For a detailed list of links to other sites go to Other Links