Leeds CAB Opening Hours

Leeds Citizens' Advice Bureau -
Opening Hours

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Click the buttons below for details of when the City Centre and Community Bureaux will be open.

City Centre

Crossgates

Morley

Otley

Pudsey

Summary of Opening Hours

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The offices are open as follows:

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telephone

visitor

uk map

City Centre - Open as follows:

Monday, Tuesday, and Friday - 9.30am to 12.30pm (drop-in service)

Please note that this service, like others across the city, is in great demand. Queuing at this office begins early, and whilst we help 4000 clients a year at this office (about 30 new clients every drop in session), we are often unable to see all the clients that approach us for help on the same day. We are reviewing our service to provide better access to those unable to queue. To help avoid congestion, we suggest you approach your nearest Bureau, and arrive within the first hour of service.

Wednesday - appointments only

For an appointment please call into our drop-in service where we will quickly assess your enquiry to see if you can obtain free, reliable, advice from elsewhere. About a third of our clients are helped in this way. Other clients we may help with relevant information, or where more detailed work is needed you may be invited to wait for a longer more in depth discussion.

Telephone information service

Telephone: 0844 477 4788. This is a 24 hour recorded information service, providing recorded information on a range of enquiries. Personal advice is not normally available on this line as we have temporarily diverted our volunteer advisers to provide face to face services.

Minicom users please call 0113 281 6749 and leave a message.

From 1 April 2008 our public telephone number will change from 0870 120 2450 to 0844 477 4788

Callers will be charged at the lower rate of 5 pence per minute, rather than the 8ppm that applied to the 0870 number.

The 0844 and the 0870 numbers will both run for 3 months. From 1 July 2008 the 0870 number will be discontinued but there will be a referral message to tell callers of the change of number that will remain on for at least 6 months.
The service will still be managed by QCall and will still provide a recorded information service.

Home visits advice service

If you are unable to get to our bureaux, then we will come to you. Please write to any of the bureaux for further details. This service is for people who are housebound and their principal carers.

Leeds CAB

At: Westminster Buildings, 31 New York Street, Leeds, LS2 7DT

For a map of the precise location of the office (indicated by red circle) go to:

Map of City Centre

For details of any changes to the normal advertised opening hours, go to Latest Changes

CAB logo

Crossgates - Open on Monday and Friday 10.00am to 1.00pm.

At: Methodist Schoolroom, Austhorpe Road, Leeds, LS15 8BA

We open at 10.00 am. The service at Crossgates is like most Bureau ‘first come first served’. We usually see the first 10 clients at least. If there is an emergency or there are health problems we try and see people on the day as well. Otherwise we signpost people to alternative providers of free advice.

For a map of the precise location of the office (indicated by red circle) go to:

Map of Crossgates

For details of any changes to the normal advertised opening hours, go to Latest Changes

CAB logo

Morley - Open on Monday and Wednesday 10.00am to 1.00pm.

At: Town Hall, Queen Street, Morley, Leeds, LS27 9DY

Morley CAB opens at 10.00 am. We can normally give independent, free, confidential and impartial help, information and advice to six or seven clients each session, ‘first come first served’. Otherwise we signpost people to alternative providers of free advice.

For a map of the precise location of the office (indicated by red circle) go to:

Map of Morley

For details of any changes to the normal advertised opening hours, go to Latest Changes

CAB logo

Otley - Open as follows:

Monday - 9.30am to 12.00pm and 1.30pm to 3.30pm

Wednesday - (appointments only) 9.30am to 11.00am and 1.30pm to 3.30pm

Thursday - 1.30pm to 3.30pm

Friday - 9.30am to 12.00pm

For an appointment please telephone 01943 466976 or drop-in during opening hours.

At: The Courthouse, Courthouse Street, Otley, LS21 1BG

For a map of the precise location of the office (indicated by red circle) go to:

Map of Otley

For details of any changes to the normal advertised opening hours, go to Latest Changes

CAB logo

Pudsey - Open on Monday, Tuesday and Friday at the following times:

10.00am to 12 noon - Open door service

1.30pm to 3.30pm - Appointments

At: Trinity Chapel, Wesley Square, Lowtown, Pudsey, LS28 7AB

For a map of the precise location of the office (indicated by red circle) go to:

Map of Pudsey

For details of any changes to the normal advertised opening hours, go to Latest Changes

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